PRIVACY POLICY
EFFECTIVE - 1 AUGUST 2025
Welcome to HACO Hiking. Your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or participate in our hiking events.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
Full name
Email address
Phone number
Emergency contact information
Medical or dietary details (where relevant to your safety during events)
Payment and billing information
B. Automatically Collected Data
IP address
Browser type and version
Operating system
Referring URLs
Pages visited and time spent on the website
Cookies and usage data
2. How We Use Your information
We use your information to:
Register and manage your participation in our hikes and events
Communicate event updates, confirmations, and safety information
Respond to inquiries and provide customer support
Process payments and issue invoices
Ensure your health and safety on hikes (with your consent)
Improve our website and user experience
Send marketing communications (with your consent)
3. Sharing Your Information
We do NOT sell your personal data. We may share your information with third parties only in the following situations:
With service providers that help us operate the website or run events (e.g. payment processors, booking platforms)
When required by law or legal process
In the event of a health or safety emergency
With your explicit consent
4. Cookies & Tracking Technologies
Our website uses cookies to enhance your experience, analyze site traffic, and improve performance. You can choose to disable cookies in your browser settings, though some parts of the site may not function properly.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your personal information
Withdraw consent for marketing communications
Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.
8. Children’s Privacy
Our website and services are not directed at children under 18. We do not knowingly collect personal information from children. If you believe we have done so, please contact us to have the information removed.
9.Changes To This Policy
We may update this Privacy Policy from time to time. The most current version will always be posted on our website. We encourage you to review it periodically.
10. Media Consent (Photos & Videos)
During our events, we may capture photographs and videos for the purpose of:
Promoting future HACO Hiking events
Sharing experiences via our website, social media, newsletters, or promotional materials
Creating content for training, documentation, or community engagement
By participating in our events, you grant HACO Hiking the right to use your likeness, image, or voice captured during these events, without compensation, in perpetuity and across all media formats.
If you do NOT wish to appear in any media, please notify us in writing before the event. We will make every effort to respect your request and avoid capturing or publishing identifiable images of you.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, media consent, or your personal data, please contact us